Location: Croxteth (8 surgeries), Hours: Full-time or Part-time (to be discussed at interview), Salary: Up to £33,000+ per annum (pro rata, depending on experience), Practice Type: Mixed & Private, 8 surgeries.
We are seeking a dynamic, commercially minded Dental Practice Manager with a minimum of 2 years’ experience in a dental practice management role to lead and develop our growing multi-site dental practice in Liverpool (Croxteth).
This is a unique opportunity for an experienced manager to play a key role in driving business growth, enhancing private and specialist services, and supporting the long-term expansion of the practice.
This role is ideal for someone who combines strong leadership, operational excellence, and commercial awareness, with a passion for delivering outstanding patient care across multiple locations.
Reporting to the Principal Dentist, you will oversee the operational, financial, governance, facilities, technology, and people management of the sites.
You will act as CQC Registered Manager, ensuring full compliance while also driving sales performance, private growth, and patient experience across the group.
You will be responsible for supporting the development of private and specialist services, including (where applicable):
Implants, Endodontics, Periodontics, Prosthodontics, Oral Surgery, Aligners/Orthodontics
You will also ensure the effective delivery of any NHS contract activity using a mixed skill set of clinicians, where applicable.
Oversee day-to-day operations
Lead, motivate, and develop high-performing clinical and non-clinical teams
Manage recruitment, training, rotas, appraisals, and performance
Foster a positive, supportive, and high-performance team culture
Drive top-line sales, private revenue, and profit growth
Develop and implement strategies to increase treatment uptake and patient retention
Support treatment coordination and patient finance discussions
Build strong referral relationships with specialist dentists and partners
Monitor KPIs, chair utilisation, and financial performance
Develop and manage the practice’s social media presence and online marketing strategy
Support review management, local outreach, and brand building
Promote private and specialist services to expand the patient base
Act as CQC Registered Manager and ensure inspection readiness
Maintain compliance with CQC, GDPR, infection control, safeguarding, radiography, COSHH, RIDDOR, and Health & Safety
Oversee audits, policies, and governance frameworks
Manage patient complaints, feedback, and service improvement initiatives
Support budgeting, cost control, supplier negotiations, and stock management
Oversee diary optimisation and workflow efficiency
Ensure effective use of dental software, CRM systems, and IT platforms
Minimum 2 years’ experience as a Dental Practice Manager
Proven track record of sales growth, profit improvement, and performance management
Strong leadership, communication, and relationship-building skills
Comprehensive knowledge of CQC compliance, governance, and GDPR
Commercial mindset with a passion for growth and service excellence
Confident using dental software, CRM systems, and Microsoft Office
Level 4+ qualification in Dental Practice Management or Leadership
GDC-registered clinician background
Experience in treatment coordination and private case conversion
Familiarity with CBCT scanners and intra-oral scanners
Experience managing multi-site practices
Salary up to £33,000+ per annum (pro rata, DOE)
Full-time or Part-time hours (to be agreed at interview)
Performance-related bonus potential based on growth, sales, and profitability
Opportunity to play a key role in scaling and shaping the future of the practices
Supportive leadership and autonomy to make a real impact
Long-term career progression within a growing organisation
If you are a driven and experienced Dental Practice Manager (minimum 2 years required) who thrives in a growth-focused, patient-centred, we would love to hear from you. 'Apply' today!
