Key Accountabilities
- Work independently with stakeholders for requirement gathering and elicitation
- Document complex business and functional requirements clearly and precisely & explain the impact of those requirements in a functional manner to key stakeholders.
- Translate high-level business requirements into detailed low-level functional requirement documentation
- Conduct requirement kick-offs, grooming sessions, and walkthroughs with development and QA teams
- Ensure ownership and validation of delivered functionality from the Master initiative perspective
- Act as the go-to person for product and project functional understanding in your teams functional area
- Manage multiple assignments effectively while ensuring proper prioritisation
- Work closely with the Product Manager to understand, refine, and maintain the product backlog
- Bridge communication between technical and non-technical stakeholders effectively
Skills and Experience | Essential
- 4+ years of experience in a Business Analyst role
- Experience conducting requirement kick-off sessions and backlog grooming sessions
- Strong understanding of requirement gathering and elicitation techniques
- Familiarity with standard documentation such as FRD, BRD, and Scope Documents
- Proficiency in Agile and Scrum practices
- Excellent written communication skills with the ability to clearly articulate and document information
- Strong verbal communication skills with the ability to explain requirements to clients, colleagues, development teams, and QA teams
- Strong ownership mindset to ensure deliverables are accurate and approved from the Product Owner’s side
- Proficiency in translating high-level requirements into detailed functional documentation
- Very good understanding of project and product lifecycle management
- Knowledge of UML diagrams & wireframing
- Experience working with cross-functional platform technologies including Android, iOS, and Windows
- Ability to bridge the gap between technical and non-technical team
- Ability to explain technical details in a non-technical manner
- A good understanding of mobile applications
- Good questioning and listening skills
Skills and Experience | Desirable
- Any BA certification will be an advantage
- Agile Scrum development experience
- Mobile development knowledge
- Comfortable working with APIs and system integrations
- Web technologies knowledge
- Retail experience or a strong understanding of retail operations
- Aha! product management software experience
- Functional and business documentation for feature requirements
- Understanding of technical requirements from a system and implementation perspective
Personal Attributes
- Confident in sharing ideas and collaborating with the team
- Proactive with a solution-oriented mindset
- Quick learner - keen to understand and learn new systems
- Reliable and accountable individual
- Comfortable working both independently and as part of a team
