Pharmacy & Retail Supervisor – Harrods Pharmacy, Day Lewis
Location: Harrods Pharmacy, Lower Ground Floor, Harrods, Knightsbridge, London SW1X 7XL
Hours: Full-time, 5 days per week on a rota basis, working across 7 days including weekends.
Join One of the UK's Most Unique Pharmacy Retail Environments
Day Lewis is proud to operate Harrods Pharmacy, located within one of the world's most iconic luxury department stores. Day Lewis has managed Harrods Pharmacy since 2013 and combines outstanding pharmacy services with a premium retail offering.
We are looking for an enthusiastic and experienced Pharmacy & Retail Supervisor to help lead our team in this fast-paced, customer-focused environment.
This is a fantastic opportunity for someone with previous supervisory experience who thrives in luxury retail, enjoys building customer relationships, and is passionate about delivering exceptional service.
What You'll Be Doing
- Supervising the day-to-day retail operation within the pharmacy
- Leading by example to deliver outstanding customer service
- Supporting and motivating team members to achieve sales and service targets
- Developing excellent product knowledge across healthcare, wellness, beauty and pharmacy categories
- Identifying opportunities to grow sales and improve the customer experience
- Supporting stock control, merchandising and promotional activities
- Assisting with pharmacy operational processes where appropriate
- Maintaining the highest standards of presentation befitting a luxury retail environment
- Working closely with pharmacists and the wider pharmacy team to support business growth
What We're Looking For
- Previous experience in a supervisory or team leader role
- Experience within high-end or luxury retail
- Strong communication and interpersonal skills
- Commercially minded with a passion for driving sales
- Keen to learn about healthcare and pharmacy-related products
- A proactive, positive and professional attitude
- Ability to work flexibly across a 7-day rota, including weekends
- Confident managing customer queries and supporting colleagues
Why Join Day Lewis?
- Work within the prestigious Harrods environment
- Be part of one of the UK's largest independent pharmacy groups with over 260 pharmacies nationwide
- Career progression opportunities within a growing business
- Ongoing training and development
- Employee discount and company benefits
- Supportive and welcoming team culture
- Opportunity to make a genuine impact on both retail performance and customer care
If you have a passion for luxury retail, enjoy leading teams, and want to help grow a unique pharmacy business within Harrods, we'd love to hear from you.
Apply today and become part of Day Lewis at Harrods – where exceptional healthcare meets exceptional retail.
