Part-time Assistant Practice Manager | Tupsley Dental Practice | Hereford

Ready to take your first step into dental management?

Are you an experienced Dental Nurse, Treatment Coordinator, Receptionist or dental professional who is ready to take on more responsibility and develop your leadership skills?

At Tupsley Dental Practice, we're looking for a motivated and people-focused Assistant Practice Manager to join our established private practice in Hereford.

This is a development opportunity for someone with the right attitude, potential and some previous exposure to leadership responsibilities who is ready to take the next step into practice management. You don't need to have previous experience as a Manager, but you should have some experience of leading or supporting a team. We'll provide the support and guidance you need to build your confidence and take on greater responsibility as you develop.

What we can offer you

• 24 hours per week – Tuesday, Wednesday and Friday, 8:30am–5:30pm
• Direct support and mentoring from an experienced Practice Manager
• GDC registration and indemnity cover, where applicable
• Fully funded CPD
• Access to funded postgraduate courses
• Genuine opportunities for career progression within dental management
• Internal referral scheme – recommend great people to join our team and receive a bonus
• Gym membership
• Pension scheme
• Paid day off for your birthday
• Supportive and experienced team environment

About the role

Working alongside our Practice Manager, you'll gain hands-on experience of what it takes to help run a successful dental practice.

You'll be supported to develop your skills across areas including team leadership, patient experience, practice operations, compliance, diary management and practice performance.

You'll also have the opportunity to step up as Duty Manager when required, giving you valuable experience and responsibility.

Your role will include:

• Supporting the Practice Manager with the day-to-day running of the practice
• Supporting the team and helping resolve operational challenges
• Helping deliver an excellent patient experience
• Supporting patients throughout their treatment journey
• Following up outstanding treatment and supporting patient engagement
• Supporting recalls and patient reactivation
• Helping coordinate more complex patient journeys
• Supporting Open Days, marketing activity and patient communications
• Supporting new starters with onboarding and development
• Getting involved in audits, compliance and practice improvement projects
• Supporting practice administration and correspondence
• Learning how practice performance is monitored and identifying opportunities to improve

You won't be expected to know everything from day one. You'll have the support of an experienced Practice Manager while you learn, develop and build your management experience.

Could this be your next step?

We're particularly interested in people who have dental experience and are ready to progress.

You could currently be working as:

• A Dental Nurse looking for your first management opportunity
• A Senior Dental Nurse or Lead Nurse
• A Treatment Coordinator ready for more responsibility
• A Dental Receptionist with strong organisational and leadership skills
• An experienced dental professional looking to move into management

You don't need previous Practice Manager experience. We're looking for someone who is:

• Ambitious and keen to progress
• Organised and able to manage competing priorities
• Friendly, approachable and confident with patients
• A positive influence within a team
• Proactive and willing to take ownership
• Keen to learn and develop
• Interested in how a practice operates and performs
• Passionate about delivering an excellent patient experience

Take the next step in your career

If you're ready to step up from your current dental role and develop the skills needed for a career in practice management, this could be the opportunity you've been looking for, apply today we'd love to hear from you.

The Envisage Dental Group is certified B-Corp, we celebrate collaboration and transparency. We are proud to be an inclusive equal opportunity workplace. We have created a workforce that is reflective of our diverse patient and practice communities, that promotes positivity, and we believe this is critical to our success. We do not discriminate based upon race, religion, colour, national origin, gender, gender identity, sexual orientation, age, disability, or any other legally protected characteristic.

As part of our commitment to closing the Gender Pay Gap and ensuring equal opportunities for all candidates, we do not request or consider salary history at any stage of our recruitment process. Our compensation decisions are based on the requirements of the role, relevant skills and experience, and our commitment to fair and equitable pay.

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