At Charters, local knowledge, strong values and putting people first are at the heart of everything we do. As part of Lomond, one of the UK’s leading networks of lettings and estate agencies, we operate across 24 branches with a team of more than 370 dedicated professionals. Together, we use our industry expertise and local market knowledge to help people find, let and sell their properties with confidence.
We’re looking for an ambitious and motivated Lettings Negotiator to join our busy Brighton team.
If you’re passionate about property, enjoy building relationships and thrive in a target-driven environment, we’d love to hear from you.
What you’ll be doing
As a Lettings Negotiator, you’ll play a key role in delivering an outstanding experience for landlords and tenants while maximising business opportunities.
Your responsibilities will include:
- Using your knowledge of the local property market to successfully facilitate lettings
- Building strong, lasting relationships with landlords, tenants and professional contacts
- Negotiating rental terms to achieve successful outcomes for clients
- Handling sensitive situations with empathy, professionalism and diplomacy
- Ensuring all documentation is accurate and compliant with relevant legislation
- Keeping up to date with changing market conditions and adapting your approach accordingly
- Working closely with internal teams to provide a seamless customer journey
- Developing and maintaining a strong network of local contacts
- Managing your time effectively and prioritising tasks to meet deadlines
- Taking a proactive, resourceful approach to solving problems and overcoming challenges
- Consistently maintaining high professional and ethical standards
What we’re looking for
We’re interested in people who are driven to succeed and who genuinely enjoy working with people.
You’ll ideally have:
- A strong understanding of the local lettings market
- Knowledge of UK lettings legislation and regulations
- UK driving licence and access to own vehicle
- A driven, ambitious and target-focused approach
- Excellent communication and relationship-building skills
- Strong networking and business development abilities
- Effective negotiation skills
- Excellent organisation and time-management skills
- The flexibility to respond positively to changing market conditions and customer needs
What’s in it for you?
- OTE up to £40,000
- 28 days’ holiday
- Competitive basic salary, plus incentivised commission and performance bonuses for eligible roles
- Contributory pension
- Smart Spending app with discounts at more than 900 retailers
- Employee Assistance Programme, including free counselling support
- Smart Tech Scheme to help you access the latest gadgets and appliances
- Cycle2Work Scheme to support greener travel
- Enhanced Family Friendly Leave, including maternity, paternity, adoption and IVF support
- Professional qualification funding to support your development and help you progress your career
Be part of Charters
At Charters, we’re proud to create an inclusive environment where everyone can bring their experience, ideas and perspective to work.
We welcome applications from people of all nationalities, backgrounds and abilities.
If you’re ready to take the next step in your lettings career and become part of a team that puts people first, we’d love to hear from you.
