DENTAL RECEPTION TEAM OPPORTUNITIES

Lead Receptionist\TCO & Dental Receptionist

Croxteth Dental Centre, Liverpool L11 4SH
8-Surgery Practice\Full-Time\ Up to 40 Hours Per Week\ Monday-Friday
Pay: Banding discussed at interview, depending on experience

Join Our Growing Dental Team

Croxteth Dental Centre is looking to welcome experienced Dental Receptionists to our friendly team at our established 8-surgery practice in Croxteth, Liverpool.

We have two opportunities available, depending on your level of experience:

1. Lead Receptionist-TCO

For an experienced dental professional with 3+ years' experience working within a dental practice, including strong dental reception experience.

You will take a lead role in supporting reception performance, patient journeys and practice growth, including:

• Leading and supporting the reception team.
• Coordinating treatment plans and supporting patients with treatment options.
• Confidently discussing private treatment, finance and appropriate upgrades.
• Supporting KPIs, commercial targets and practice performance.
• Training and mentoring reception team members.
• Working closely with clinicians and Practice Management to deliver an excellent patient experience.

Previous Lead Receptionist, Senior Receptionist or TCO experience would be advantageous.

2. Dental Receptionist

For an experienced Dental Receptionist with a minimum of 12 months' dental reception experience.

Your role will include:

• Welcoming patients and providing a friendly, professional first point of contact.
• Managing appointments, recalls and patient enquiries.
• Answering telephone calls and dealing with patient queries.
• Processing payments and maintaining accurate patient records.
• Supporting clinicians and the wider dental team.
• Helping ensure the smooth running of the reception area and an excellent patient experience.

What We're Looking For

For both roles, you'll be professional, organised, confident and patient-focused, with excellent communication skills and the ability to work effectively in a busy dental environment.

Experience with dental practice software is preferred.

What We Offer

• Pay banding discussed at interview based on experience.
• Full-time hours, up to 40 hours per week.
• Monday-Friday working pattern.
• Ongoing training and development.
• Career progression within a growing dental group.
• Supportive management and team environment.
• Employee dental benefits.
• Performance-related bonus opportunities for the Lead Receptionist/TCO role.

Ready for Your Next Move?

Whether you're an experienced Dental Receptionist looking for your next opportunity or a senior dental professional ready to step up as a Lead Receptionist/TCO, we'd love to hear from you.

Apply today with your CV for a confidential discussion about the role and package available.