ST - Manager Job Description | Chester, Cheshire

ST - Manager

Location: Chester, Cheshire, United Kingdom

Salary: £30,000 to £31,000 per annum

Employment Type: Full-time, Permanent

About Hickory's

At Hickory's, we pride ourselves on delivering exceptional catering and hospitality experiences. We are passionate about quality, innovation, and creating memorable moments for our customers. As we continue to grow, we are looking for a dedicated ST - Manager to join our team in Chester, playing a pivotal role in our ongoing success.

Role Overview

As an ST - Manager, you will be instrumental in overseeing daily operations within our catering and hospitality setting. Your leadership will ensure that our team consistently delivers outstanding service, maintains high standards, and drives business growth. This is a fantastic opportunity for a motivated individual eager to develop their managerial career in a vibrant and supportive environment.

Key Responsibilities

• Lead and motivate the catering team to achieve excellent service delivery and operational efficiency.
• Manage day-to-day operations ensuring compliance with health and safety regulations and company policies.
• Coordinate staffing schedules, recruitment, and training to maintain a skilled and engaged workforce.
• Oversee inventory management, ordering, and cost control to maximise profitability.
• Develop and maintain strong relationships with suppliers and customers to enhance service quality.
• Implement effective customer service strategies to ensure high satisfaction and repeat business.
• Monitor financial performance, prepare reports, and contribute to budgeting and forecasting processes.
• Identify opportunities for process improvements and implement best practices across the team.

Qualifications and Skills

• Proven experience in a managerial role within the catering and hospitality industry.
• Strong leadership skills with the ability to inspire and develop a diverse team.
• Excellent organisational and multitasking abilities.
• Good understanding of health and safety standards and food hygiene regulations.
• Effective communication and interpersonal skills.
• Financial acumen including budget management and cost control.
• Flexibility to work varied shifts, including weekends and evenings as required.
• A relevant qualification in hospitality management or a related field is advantageous.

Benefits

• Competitive salary in line with industry standards.
• Opportunities for professional development and career progression.
• Supportive and friendly working environment.
• Staff discounts and other company perks.
• Paid holiday entitlement and pension scheme.

How to Apply

If you are passionate about hospitality and ready to take on a rewarding managerial role with Hickory's in Chester, we would love to hear from you. Please submit your CV and a covering letter outlining your suitability for the role.

Join us and be part of a team that values excellence, teamwork, and a commitment to delivering outstanding experiences.