Women's Recovery Keyworker (Female) 

The Nelson Trust is a leading charity supporting people with multiple and complex needs, helping individuals build positive, fulfilling lives through trauma-informed and person-centred services. 

We are looking for a compassionate and motivated Women's Recovery Keyworker to join our Women's Community Services team. Working in partnership with Turning Point, you will provide holistic support to women affected by substance misuse and other complex challenges, helping them overcome barriers and achieve sustainable positive change. This is a rewarding opportunity to make a genuine difference in the lives of women across Bath, Bristol and the wider BaNES area. 

Salary: £27,000 per annum 
Hours: 35 hours per week (with flexibility to work outside normal hours when required) 
Location: Bath, Bristol and the wider BaNES area (based at Bristol Women's Centre with community-based outreach work) 

What will you do? 

• Manage a caseload of women requiring support around drug and alcohol use 
• Deliver tailored one-to-one practical and emotional support using a trauma-informed approach 
• Complete comprehensive assessments and develop strengths-based support plans. 
• Facilitate group interventions and provide outreach support to increase engagement and accessibility 
• Work collaboratively with Turning Point and a range of partner agencies to coordinate effective support 
• Advocate for women at multi-agency meetings, including attending court proceedings where required 

What we are looking for 

• Full UK driving licence, access to a vehicle and willingness to travel  
• Knowledge of women's multiple and complex needs, including substance misuse, domestic abuse and trauma 
• Experience or ability to engage and support women who may face barriers to accessing services 
• Strong caseload management, organisational and record-keeping skills 
• Excellent communication skills with the ability to build positive relationships with service users and partner agencies 
• Commitment to delivering holistic, trauma-informed support and safeguarding best practice 
• Good IT and administrative skills, with a willingness to learn and develop professionally 

What we offer 

• Holidays: 25 days annual leave plus bank holidays (pro-rata), increasing by 1 day for each year of service up to a maximum of 30 days 
• Pension: 6% employer contribution 
• Investment in your development through training, supervision and career pathways 
• Access to wellbeing and employee assistance support 
• Death in service benefit (2x salary) 
• Refer a Friend scheme 
• Blue Light Card discounts 
• Eye care scheme 
• Cycle to Work scheme 

This role will close once a suitable candidate has been appointed. Applications will be reviewed as they are received.     

Due to the nature of the work carried out in our Women’s Centres this role is restricted to female applicants only in accordance with the provisions of the occupational requirement (Equality Act 2010, pursuant to Schedule 9, Part 1).    

The Nelson Trust is committed to safeguarding, the successful applicant will be required to undergo an enhanced DBS check.   

We have become known for the quality of our work and ability to provide bespoke care and support services.  While we are proud of our achievements so far, we are ambitious and want to continue to grow and diversify our workforce.    

We recognise that employees from different backgrounds bring unique knowledge, perspectives and experiences and we are committed to increasing the diversity of our workforce and welcome applications from individuals across all sectors of society.    

This is an opportunity for new, challenging and highly rewarding experiences. Our staff make a real difference to people’s lives and in return for your commitment and enthusiasm, we offer a comprehensive training and development programme a generous pension scheme and a positive working environment.